We work with some 250 QHSE practitioners able to contract their services to you, the client business, either in their personal, self-employed, capacity or through their company dedicated to the purpose.
Because our 250 people work either from their home or nearby they are located all around the UK. Our role as 'the Quality Register' is to find for you, the client, a suitable 'contractor' who has the appropriate skill combination but who is also, wherever possible, nearby; this minimises travel costs and time.
We at tQR aim to introduce the client, often an SME, to a suitable contractor willing to provide QHSE input for less than full time engagement; rather, for an example, in a range from four days a week down to three days a quarter - or even less; all can be accommodated.
Our people have a wide range of technical backgrounds enabling them to satisfy the requirements of many of the ISO Technical Standards common in sectors such as automotive, aerospace, medical devices, etc.
What is Quality Assurance?
In your business do you occasionally, perhaps increasingly, come across phrases such as Continuous Improvement, Lean Practice, Six Sigma, Product Approval, etc.? Let us try to briefly explain what all these phrases mean.
Quality Assurance is the systematic monitoring and evaluation of all the various aspects of a process, product, project or service to ensure wherever possible that established benchmarks of the specification are achieved both during and on the completion of every cycle. Because there are no absolute guarantees the drive for the pre-determined and essential required standard of output can only be achieved through constant endeavour. Achievement of this goal is maximised through the use of quality assurance tools such as striving for continuous improvement, lean and mean attitudes on performance and cost, and the use of six sigma statistical control, all of which leads to eventual product approval. These are but a few examples of the quality tools available to the quality professional to aid the achievement maximum profitability overall.
How is Quality Assurance Applied?
Although originally devised for product manufacturers the advantages of Quality Assurance are now also applied to service sector businesses. Let us outline the mechanism involved. Of particular relevance are the principles of 'fit for purpose' - that the product should be suitable for the intended purpose; and 'right first time' - the aim here is to eliminate errors, mistakes and wastage of materials, labour, time and overheads which must result in the need for correction and expensive reworking. The aims of 'right first time' are achieved through control and regulation of raw materials, sub assemblies, bought in products and components and the services related to production namely utilities, management and overheads.
The co-ordination of all these tasks and functions is most often brought together in a single person named as a quality engineer or quality manager who in larger businesses may head a whole department of people with similar skills.
Quality Assurance - a brief history.
The skills, advantages, benefits and cost savings of quality assurance came about as a result of the high level of death and destruction which was common place in many manufacturing processes, with particular emphasis on armaments manufacture, during and even after the First World War. Working conditions within manufacturing across a wide range of product groups were so poorly structured and controlled and injury to personnel ran at such a high rate that it was completely unsustainable in an increasingly affluent and technically capable society with the coming of the end of hostilities.
Something had to be done and management techniques were developed to both greatly improve working conditions with, at the same time, substantial increased end product effectiveness through the 'right first time' concept. Please read our Quality Assurance, a brief history for further background and details.
Health & Safety (HS)
The first factory inspector was appointed in 1830 and slow but gradual progress was made with the concept through improved working practices and legislation but it was not until the coming of the Health & Safety at Work Act 1974 that modern practises and requirements where codified in a single enactment. Thereafter the application of HS expanded rapidly seeping into every aspect of life. The coming of the European Community and later the European Union has been a great driver in the spread and application of HS. Today virtually every business must have an HS policy and set of documented procedures which are relevant to its direction of business and has the aim of protecting employees and the public at large.
In the UK the environment is generally defined to mean air, water and land. The regulatory bodies charged with responsibility for protection of the environment are the Environment Agency (which covers England and Wales), the Scottish Environmental Protection Agency, and the Department of the Environment in Northern Ireland with much of the practical on the ground work being carried out by local authorities. First attempts to control the polluting effects of the industrial revolution were made by the Alkali Acts in the 19th Century.
Later legislation addressed pollution of water and land. These early laws to control a single problem have now become part of complex laws which cover the most polluting industrial activities. In parallel, controls were imposed on the use of land through the planning system. Since the UK joined the European Community in 1972 European environmental legislation has increasingly shaped domestic environmental laws. There is now an obligation on all business activity to function in a manner which is reflective of any environmental conflict which it may create.Quality Management Appointments Ltd., registered in Cardiff, number 02093737. Tanyard, Calver Road, Baslow, Derbyshire, DE45 1RR.